Shipping policy
SHIPPING POLICY
Last Updated: September 5, 2026
At UseBelvori, we aim to process and deliver your order as efficiently as possible.
ORDER PROCESSING
Orders are typically processed within 1–3 business days.
Orders placed on weekends or holidays may be processed on the next business day.
Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information, when available.
SHIPPING TIMES
Estimated delivery times may vary depending on your location, shipping method, carrier delays, weather conditions, holidays, and other circumstances outside our control.
Delivery estimates are provided for convenience and are not guaranteed.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
UseBelvori is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at support@usebelvori.com.
LOST OR DELAYED PACKAGES
If your package appears delayed or lost, please contact us at support@usebelvori.com with your order number.
We will review the available tracking information and assist you with the appropriate next steps.
DAMAGED PACKAGES
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include:
• Your order number
• Clear photographs of the product
• Clear photographs of the packaging
• A brief description of the issue
We will review your request and provide an appropriate resolution when applicable.
CUSTOMS AND DUTIES
Where applicable, customers are responsible for any customs duties, import taxes, or fees charged by local authorities unless otherwise stated at checkout.
CONTACT
For shipping-related questions:
UseBelvori
Email: support@usebelvori.com
Mailing Address: 4959 Walnut Ave, Chino, CA 91710, United States